Terms of Service - Effective Date: September 2026

Applies to: TeserInvestigations.com and PhilippinesInvestigation.com

Effective Date: September 2026

Welcome to Teser Investigations, operated by Teser Investigation Group LLC. These Terms of Service (“Terms”) govern your access to and use of our websites and related investigative services. By using our websites or engaging our services, you agree to these Terms. If you do not agree, please do not use our websites or services.

1. Our Services

Teser Investigations provides international private investigation services, including background checks, scam and fraud investigations, surveillance, due diligence, asset tracing, business verification, and related investigative services.

The specific scope, deliverables, fees, and estimated timelines for each matter will be set out in a separate quote, invoice, email confirmation, or service agreement (“Service Agreement”). If there is a conflict between these Terms and a Service Agreement, the Service Agreement will control for that specific engagement.

2. Eligibility

To use our websites or engage our services, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Use our services only for lawful purposes
• Comply with applicable local, national, and international laws

3. User Responsibilities

You agree to:

• Provide accurate and complete information when requesting services
• Provide only information you are legally permitted to share
• Use our websites and services only for lawful and legitimate purposes
• Refrain from unauthorized, harmful, or malicious use of the websites, including hacking, introducing malware, or unauthorized scraping
• Not copy, reproduce, distribute, or commercially exploit website content without prior written permission

We may refuse, suspend, or terminate services if we reasonably believe a requested investigation is unlawful, abusive, misleading, unsafe, or otherwise inappropriate.

4. Service Terms

• Engagement: Services generally begin after payment is received and the scope of work has been confirmed in writing.
• Scope: We will perform the services described in the applicable quote, invoice, email, or Service Agreement.
• Confidentiality: Client and case information is handled discreetly and in accordance with our Privacy Policy and applicable law.
• Cooperation: Clients are responsible for providing accurate information, documents, identifiers, and other materials reasonably required to perform the investigation.

Limitations: Investigations depend on available records, local laws, third-party cooperation, field conditions, and other factors outside our control. We do not guarantee that specific information, evidence, records, assets, or outcomes will be found.

5. Payment Terms

• Fees: Service fees are stated in the applicable quote, invoice, or Service Agreement and are generally due in advance unless otherwise agreed in writing.
• Non-Refundable Services: Investigation fees are generally non-refundable once work has been authorized, scheduled, or begun, except where otherwise agreed in writing or required by law.
• Additional Costs: Travel, lodging, government fees, document fees, courier expenses, or other third-party costs may be charged separately when disclosed and approved.

Late or Unpaid Amounts: Failure to make agreed payments may result in delays, suspension, or cancellation of services.

6. Investigative Findings and Reports

Reports and findings are based on information reasonably available at the time of the investigation. Sources may include public records, local records, interviews, field observations, online research, third-party information, and other lawful investigative methods.

Investigative findings are provided for informational and decision-making purposes. Unless expressly agreed in writing, our reports are not legal opinions, sworn affidavits, expert reports, or guarantees that evidence will be admissible in court.

Clients should consult qualified legal counsel when legal advice, litigation strategy, or court admissibility is required.

7. Use of Reports and Information

Information and reports provided by Teser Investigations are intended solely for the client and for lawful purposes related to the requested investigation.

Unless otherwise authorized in writing, clients may not publicly publish, redistribute, resell, or reproduce our reports or proprietary materials.

Our services are not intended for unlawful discrimination, harassment, stalking, employment screening, tenant screening, credit decisions, or any other use restricted by applicable law unless the engagement has been specifically structured and approved for a lawful purpose.

8. Intellectual Property

Website content, including text, graphics, logos, design, and original materials on TeserInvestigations.com and PhilippinesInvestigation.com, is owned by or licensed to Teser Investigation Group LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use this content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• We do not guarantee specific investigative outcomes or the availability of particular records or evidence.
• We are not responsible for delays, inaccuracies, or missing information caused by public agencies, third parties, unavailable records, local restrictions, force majeure events, or circumstances outside our reasonable control.
• We are not responsible for decisions a client makes based on investigative findings.
• Teser Investigation Group LLC will not be liable for indirect, incidental, special, punitive, or consequential damages to the extent such limitations are permitted by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Teser Investigation Group LLC, its affiliates, contractors, investigators, and service providers from claims, losses, liabilities, or expenses arising from:

• Your unlawful or improper use of our services
• Your violation of these Terms or a Service Agreement
• False, misleading, or unauthorized information you provide to us
• Third-party claims resulting from your actions or misuse of investigative findings

11. Termination or Refusal of Service

We may refuse, suspend, or terminate services when reasonably necessary, including when:

• These Terms or a Service Agreement are violated
• Agreed payments are not made
• A requested activity appears unlawful, unsafe, abusive, or unethical
• Information provided by the client is materially false or misleading
• Continuing the engagement would create legal, ethical, security, or operational concerns

Termination does not eliminate payment obligations for services already performed or expenses already incurred.

12. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles, except where applicable law requires otherwise.

The parties agree to attempt to resolve disputes through good-faith communication before pursuing formal legal action.

To the extent permitted by law, disputes arising from these Terms or our services will be subject to the jurisdiction of the appropriate state or federal courts located in Wyoming.

13. Third-Party Links and Services

Our websites may contain links to third-party websites or use third-party services. These are provided for convenience or operational purposes.

We are not responsible for the content, availability, security, privacy practices, or actions of third-party websites or services.

14. Privacy

Our handling of personal information is described in our Privacy Policy. By using our websites or services, you acknowledge that personal information may be processed as described in that policy.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or applicable law. The current version will be posted on our websites with an updated effective date.

Continued use of our websites or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Us

For questions about these Terms or your Service Agreement, contact:

Teser Investigations
Operated by Teser Investigation Group LLC
Email: quotes@teserinvestigations.com
Phone: +1 (307) 475-6713
Address: 1603 Capitol Ave, Ste 413 S141, Cheyenne, WY 82001
Website: https://teserinvestigations.com